Klaviyo Email & SMS Agency
Your Klaviyo
revenue is higher
than you think.
We're a boutique email and SMS marketing agency that turns underperforming Klaviyo accounts into retention machines. Strategy, design, copy, and execution, all under one roof.
8+
Years in business
100%
5-star reviews
Full
Service agency
Email Revenue Share
30–50%
of total store revenue — what top Klaviyo accounts generate
Average Client Outcome
Flows live in 2 weeks
Full setup, copy, design & automation — ready to earn from day one
What We Handle
Everything.
Strategy · Design · Copy · Segmentation · Reporting
Platform expertise
Klaviyo
Postscript
Attentive
Recharge
Okendo
Mailchimp
What We Do
Built for brands that
take retention seriously.
We don't do generic. Every strategy is built around your brand, your customer, and your revenue goals.
01
Email Marketing
Full-service Klaviyo management — from strategy to send. We handle every detail so you don't have to think about it.
- Automation flow buildout & optimization
- Campaign strategy & execution
- Email design & copywriting
- List segmentation & health
- Deliverability monitoring
- Monthly performance reporting
02
SMS Marketing
SMS done right — high-converting, on-brand messages that complement your email program without burning your list.
- SMS + MMS campaign management
- Automated SMS flows
- List growth strategy
- Compliance & best practices
- Cross-channel coordination with email
- Postscript & Attentive setup
03
Strategy & Audits
Not sure where your revenue is leaking? We dig into your Klaviyo account and tell you exactly what to fix — and then fix it.
- Full Klaviyo account audits
- Competitive analysis
- Retention strategy roadmaps
- Flow gap analysis
- Revenue attribution review
- Onboarding for new Klaviyo accounts
How It Works
Up and running
in two weeks.
A clear process so you always know where things stand. No black boxes.
01
Discovery Call
We learn your brand, audience, and current performance. We also tell you honestly if we're the right fit — or point you in the right direction if we're not.
02
Account Audit
We go deep on your existing Klaviyo account — flows, segments, campaigns, deliverability — and identify exactly where revenue is being missed.
03
Strategy & Build
We build your custom strategy, design your templates, write your copy, and configure your flows. You review and approve — we handle execution.
04
Ongoing Management
We run your program month to month — testing, optimizing, reporting, and scaling. You stay informed without being in the weeds.
Client Results
What our clients
actually say.
Eight years of 5-star reviews across dozens of brands in e-commerce, consumer goods, and DTC.
★★★★★
"Priscilla's expertise in Klaviyo has been instrumental for our DTC brand. Her attention to detail, in-depth platform knowledge, and grasp of our target market have directly led to improved campaigns and higher conversions."
DTC Dog Food Brand
★★★★★
"Excellent work, start to finish. Priscilla is easy to collaborate with, deeply knowledgeable, and gets things done without hand-holding. Exactly what we needed."
E-Commerce Brand
★★★★★
"The perfect email marketer. Thoughtful strategy, clean design, and copy that actually sounds like our brand. I can't recommend her highly enough."
Consumer Brand
8 years · 100% 5-star reviews
Start the ConversationOur Work
Designs that
actually convert.
A sample of campaigns and flows built for DTC brands across food & beverage, pet, beauty, health, and apparel.
Kids Cereal — Brand Awareness
Subscription Retention Flow
Cookies & Cream Product Launch
Dog Apparel — Welcome Series
Pet Supplements — Education Series
Pet Brand — Promotional Campaign
Skincare — Fall Campaign
Mediscene — PM Ritual Flow
Mediscene — Medical Grade Education
CrossFit Collab — Recovery Campaign
Supplements — Glow Campaign
New Year — New You Campaign
Wicked Blin — Launch Campaign
SpongeBob Collab — Campaign
Ninja Turtles Collab — Campaign
What makes Cilla Manzo different from other Klaviyo agencies?
We're a boutique agency — not a factory. Every client gets a custom strategy built around their specific industry, audience, and goals. We don't recycle templates. We also bring 8+ years of hands-on Klaviyo expertise, which means faster setup, fewer mistakes, and strategies grounded in real performance data.
Do you only work with Klaviyo, or other platforms too?
Klaviyo is our primary platform and area of deep expertise. We also work with Postscript, Attentive, Recharge, Okendo, and Mailchimp depending on your stack. If you're not sure which platform is right for your brand, we're happy to advise.
What does onboarding look like?
After your discovery call, we conduct a full account audit and deliver a strategy roadmap. From there, we move into the build phase — design, copy, flows, and segments — typically going live within two weeks. You'll have visibility into everything throughout.
How do you handle compliance — GDPR, CAN-SPAM, etc.?
We go beyond platform safeguards. Deliverability performance and spam rates are included in every monthly report, and we proactively monitor legislative changes that could affect your marketing. Compliance is built into our process, not treated as an afterthought.
What does reporting look like on a retainer?
Every retainer includes a full campaign and project calendar, monthly performance reporting, and regular check-in calls. You always know what's going out, what's performing, and what we're testing next. No black boxes.
Do you work with brands outside of e-commerce?
Our core expertise is DTC e-commerce and consumer goods, where email and SMS retention programs have the highest impact. That said, we've worked with a wide range of brands — reach out and we'll let you know honestly if we're a fit.
Find out what your
Klaviyo account is actually worth.
For $99, we'll do a full account review — flows, campaigns, segmentation, deliverability — and hand you a prioritized fix list within 48 hours. If you move forward with a retainer, it applies as a credit.
Get Your $99 Account ReviewGet In Touch
Let's talk
about your
email program.
What to expect
A response within 1 business day. If you're booking a $99 account review, we'll send payment details and get started within 24 hours of confirmation.
Who we work with
DTC and e-commerce brands on Shopify or similar platforms, with an active email list and a real product people love.